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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gwendolyn Moncrieft

Gwendolyn Moncrieft

March 9, 2026

5  out of  5
rating by Gwendolyn Moncrieft
"Shannon Ryan you're the best. Thank you so much for your patience and support and for showing just how much you care and enjoy helping others . Have a Great day. Highly recommend 👌"
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Jason Brown

March 5, 2026

5  out of  5
rating by Jason Brown
"Shannon was very polite and helpful.She made the process fast and easy.Thank you!"
We responded:
"Hi Jason, thank you so much for your kind words! We're thrilled to hear that Shannon was polite and helpful, and that she made the process fast and easy for you. We truly appreciate your feedback and your trust in our team. If you ever need anything else, feel free to reach out!"
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Katy Dunagan

March 4, 2026

5  out of  5
rating by Katy Dunagan
"Shannon was extremely helpful and friendly. She helped me change my policy and I am very happy with the service I received. Thank you."
We responded:
"Hi Katy, thank you for your wonderful feedback! We’re so glad to hear that Shannon was helpful and friendly while assisting you with your policy change. Your satisfaction means a lot to us, and we’re always here to help whenever you need. Thanks again for choosing us!"
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Margaret Huylebroeck

March 3, 2026

5  out of  5
rating by Margaret Huylebroeck
"I have seldom been more pleased with the service and savings I experienced today with this Agency! Thank you , Austin, for your friendly and professional competence . You made it so easy for me to make what I know is the right decision for my auto insurance and my budget!"
We responded:
"Hi Margaret, thank you so much for your wonderful review! We’re thrilled to hear that Austin provided you with friendly and professional service and helped you find the right auto insurance that fits both your needs and budget. Your kind words mean a lot to us, and we’re grateful you chose our agency. If you ever need anything else or have any questions, please don’t hesitate to reach out."
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Gary Schwab

February 23, 2026

5  out of  5
rating by Gary Schwab
"I have to admit that I was confused at first when reading the reviews and seeing all these other names other than Hunter Sheeham. Now I understand that he owns the agency but his assistants who are registered with the agency do most of the work and handle the transactions. I worked with Shannon Ryan who was so nice and had such patience. I ask a lot of questions and she had all the answers. Terrific customer service. She was great"
We responded:
"Hi Gary, thank you so much for your kind words and for taking the time to share your experience! I’m glad to hear that Shannon provided you with excellent service and was able to patiently answer all your questions. While I oversee the agency, I’m proud to have a team like Shannon who truly goes above and beyond for our customers. We appreciate your trust and look forward to serving you in the future!"
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Colin Cade

February 19, 2026

5  out of  5
rating by Colin Cade
"Shannon is excellent. Always available and very fast. I love the switch I made from the competitor."
We responded:
"Hi Colin, thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Shannon has been excellent, always available, and quick to assist you. We're proud that you chose to switch to us from the competitor, and we're committed to continuing to provide you with top-notch service."
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Kim Brazsky

February 17, 2026

5  out of  5
rating by Kim Brazsky
"Austin was amazing. Very easy to connect with. Answered all my questions thoroughly and was 100% client focused. Austin is also very knowledgeable about other products State Farm offers (ie: Life Insurance and home insurance policies). Thanks so much Austin!"
We responded:
"Hi Kim, thank you so much for your kind words! We’re thrilled to hear that Austin was able to provide you with thorough answers and excellent service. He truly strives to be client-focused and knowledgeable about all the products we offer, from life insurance to home insurance. We appreciate you taking the time to share your experience, and we’re grateful to have Austin on our team. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out!"
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Stefani Schwartz

February 9, 2026

5  out of  5
rating by Stefani Schwartz
"Shannon Ryan at State Farm was fantastic to work with. She made getting both car and life insurance an absolute breeze. She was incredibly responsive, informative, and brought such great energy to the entire process. Everything was explained clearly and efficiently, and I felt confident every step of the way. Highly recommend Shannon if you want excellent service without the stress."
We responded:
"Hi Stefani, thank you so much for taking the time to share your experience! We’re thrilled to hear that Shannon was able to make the process of getting your car and life insurance smooth and stress-free. She truly cares about providing excellent service and it’s wonderful to know her responsiveness, clear communication, and positive energy made such a great impression. We appreciate your recommendation and look forward to continuing to serve you in the future!"
Profile photo of Jay.

Jay.

January 30, 2026

5  out of  5
rating by Jay.
"Shannon !!! Is outstanding from the first phone call, through text, email and to writing the policy amazing. She streamlined the process made it easy thank you so much, customer for life...."
We responded:
"Hi Jay! Thank you so much for your fantastic review! We're thrilled to hear that Shannon provided outstanding service from start to finish. She truly strives to make the process easy and seamless for our customers, and it's wonderful to know she succeeded with you. We're proud to have Shannon on our team and grateful to count you as a customer for life. If you ever need anything else, please don't hesitate to reach out!"
Profile photo of Trinity Torres

Trinity Torres

January 22, 2026

5  out of  5
rating by Trinity Torres
"Austin was absolutely amazing to work with. He saved my family $400 per month on our car insurance and made the entire process so easy. He was incredibly helpful, patient, and took the time to explain everything clearly so we felt confident in our coverage. It’s rare to find someone who genuinely looks out for your best interest, and Austin truly does. Highly recommend him to anyone looking for a State Farm agent they can trust!"
We responded:
"Hi Trinity! Thank you so much for your wonderful review! We're thrilled to hear that Austin was able to save your family $400 per month and make the insurance process easy and clear. Austin truly cares about each customer's best interest, and it means a lot to us that his dedication made such a positive impact for you. We appreciate your recommendation and look forward to continuing to serve you and your family!"
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Casey Brooks

January 19, 2026

5  out of  5
rating by Casey Brooks
"Austin was kind and thorough throughout the entire call. He explained everything in detail and was patient when I had questions about the process. Austin also related to my wife and I while we were on the phone and established a great rapport. :)"
We responded:
"Hi Casey, Thank you for your thoughtful review! I’m glad to hear that Austin was able to provide clear explanations and take the time to answer all your questions. It’s great that he connected with you and your wife, making the experience comfortable and positive. We truly appreciate your trust and look forward to assisting you anytime you need us."
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Lee Kennedy

January 14, 2026

5  out of  5
rating by Lee Kennedy
""My previous company's policy was coming to an end. I went straight to the State Farm website and applied. Austin called me, and can I say, he became my new favorite person. My new policy was less than half of my previous company with MORE coverage. Austin made this the best insurance purchase experience I have ever had. STATE FARM THANK YOU."
We responded:
"Hi Lee, thank you so much for sharing your experience! We’re thrilled to hear that Austin was able to make your insurance purchase smooth and affordable, and that you’re getting more coverage for less. Austin is definitely a valuable member of our team, and your kind words mean a lot to all of us at State Farm. We appreciate your trust and look forward to being here for you whenever you need us!"
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fran neuman

January 13, 2026

5  out of  5
rating by fran neuman
"Austin was very responsive and helpful. He provided clear, concise information to help us choose the best insurance direction for us."
We responded:
"Hi Fran, thank you so much for your kind words! We're thrilled to hear that Austin was responsive and provided clear, concise information to help you find the best insurance solution. We’re proud to have him on our team and grateful for your trust in State Farm. If you ever need anything else, don’t hesitate to reach out!"
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Steven Penton

January 2, 2026

5  out of  5
rating by Steven Penton
"Thank you, hunter! You helped me out tremendously!"
We responded:
"Hi Steven, Thank you for the wonderful feedback! I’m really glad I could assist you and make a difference. It’s always my goal to provide the best service possible. Please feel free to reach out anytime you need help. I appreciate your trust and support! Best, Hunter"
Profile photo of Alejandra ferola

Alejandra ferola

January 1, 2026

5  out of  5
rating by Alejandra ferola
"Thank you to Shannon for her assistance in choosing a new car insurance plan. I have a great experience!!!"
We responded:
"Hi Alejandra! Thank you for taking the time to share your experience! Shannon is a valued member of our team, and we’re glad she could help you find the right car insurance plan. We appreciate your trust and look forward to continuing to serve you in the future!"
Profile photo of Jada Francisco

Jada Francisco

December 31, 2025

5  out of  5
rating by Jada Francisco
"Shannon helped me with my policy and saved me more than half the cost as the last policy I had with another company and even got me better coverage! Cant thank her enough!"
We responded:
"Hi Jada! Thank you so much for your wonderful feedback! I’m thrilled to hear that Shannon was able to save you money while providing better coverage—that’s exactly what we strive for. We truly appreciate your trust and look forward to being here for you whenever you need us!"
Profile photo of Christopher Diesch

Christopher Diesch

December 17, 2025

5  out of  5
rating by Christopher Diesch
"Shannon was a great help in getting me set up with a good insurance plan for my vehicle. Thank you for helping me save money."
We responded:
"Hi Christopher! Thank you for taking the time to share your experience! Shannon is a valued member of our team, and we’re glad she could assist you in finding the right insurance plan while helping you save money. We appreciate your trust in us and look forward to supporting you with your insurance needs in the future."
Profile photo of Bristol M.

Bristol M.

December 12, 2025

5  out of  5
rating by Bristol M.
"My experience with Shannon Ryan exceeded all expectations; it was everything I hoped for and more. She ensured the process was efficient and successful, consistently going above and beyond for her clients. After 16 years with my previous insurance provider, I am delighted to have found Shannon as my new insurance agent and eagerly anticipate our continued relationship."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Shannon exceeded your expectations and made the process smooth and successful. We look forward to supporting you and building a strong relationship for years to come!"
Profile photo of Tim Chambers

Tim Chambers

December 9, 2025

5  out of  5
rating by Tim Chambers
"Austin spent a lot of time with us on an auto insurance quote, calling us back after business hours. He was very professional and pleasant. This was one of the best sales experience I've ever had."
We responded:
"Hi Tim, Thank you so much for taking the time to share your experience! We're thrilled to hear that Austin was able to assist you with your auto insurance quote and went above and beyond by following up after hours. We pride ourselves on providing professional and pleasant service, and it’s wonderful to know Austin delivered one of the best sales experiences you’ve had. If you ever need anything else, please don’t hesitate to reach out!"
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carol palmer

December 4, 2025

5  out of  5
rating by carol palmer
"I spoke with Shannon Ryan for a new car insurance policy. So nice, friendly and professional. I got such a great deal. Whatever questions I had, she quickly responded to by text or email. Very happy with the service."
We responded:
"Hi Carol, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Shannon provided you with friendly, professional service and helped you find a great car insurance policy. We pride ourselves on being responsive and attentive to our customers' needs, and it’s wonderful to know Shannon exceeded your expectations. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing State Farm!"
Profile photo of Jay V

Jay V

December 3, 2025

5  out of  5
rating by Jay V
"Shannon was great , helped me with everything I needed . Helped me save money and moved quickly, efficiently and had great communication."
We responded:
"Hi Jay, Thank you for the fantastic review! We’re so glad to hear that Shannon was able to assist you quickly and efficiently while helping you save money. Providing great communication and making the process smooth is very important to us, and it’s wonderful to know Shannon delivered on that. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing State Farm!"
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Sasha Stormm

November 30, 2025

5  out of  5
rating by Sasha Stormm
"I can’t say enough great things about my State Farm agent, Shannon Ryan. She is an absolute professional and is always there when you need her. Shannon goes above and beyond!!! And not just for me, but also for my clients. Whenever someone asks if I know a reliable agent who works weekends, she is always my go-to. She has helped several of my clients during their car buying process, making everything smooth and stress-free. Shannon is truly amazing at what she does, and I highly recommend her to anyone looking for a dedicated, knowledgeable, and dependable insurance agent. Thank you, Shannon, for everything!!"
We responded:
"Hi Sasha, Thank you so much for your incredible review and kind words! We’re proud to have Shannon as part of our team—her dedication and professionalism truly shine through. It’s wonderful to hear how she’s been able to support not only you but also your clients, especially during important moments like the car buying process. Your recommendation means a lot to us, and we’re here anytime you or your clients need assistance. Thanks again for trusting us!"
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Skylar Esposito

November 30, 2025

5  out of  5
rating by Skylar Esposito
"Shannon was a huge help with setting me up for an auto insurance possibly and possibly a life insurance policy! She went above and beyond and even gave me a few personal opinions since I’m new to the area. She made everything so simple and was very genuine in giving me what worked best for me. Thank you so much Shannon!"
We responded:
"Hi Skylar, Thank you for your wonderful feedback! We're so glad Shannon could assist you in finding the right auto and life insurance options and help make the process simple and comfortable, especially as you’re new to the area. Shannon always strives to provide genuine and personalized service, and we’re happy to hear it made a difference for you. If you ever have any questions or need further assistance, please feel free to reach out!"
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William Morales

November 28, 2025

5  out of  5
rating by William Morales
"Shannon was great, best service i could ask for and especially during a holiday! thank you!"
We responded:
"Hi William, Thank you so much for your kind words! We're thrilled to hear that Shannon provided you with excellent service, especially during the holiday. We truly appreciate you taking the time to share your experience. If you ever need anything else, please don't hesitate to reach out!"
Profile photo of Sally King

Sally King

November 21, 2025

5  out of  5
rating by Sally King
"Austin has great customer service skills. He made it very easy to get car insurance at an affordable price. He is upfront and honest when quoting you with a policy. He was great at explaining things to my dad and helping him make the best decision. Cool points to Austin!"
We responded:
"Hi Sally, Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Austin provided you and your dad with excellent customer service and helped make getting car insurance easy and affordable. Austin takes pride in being upfront and honest, so it means a lot to know his efforts made a positive impact. We'll be sure to pass along your "cool points" to him! If you ever need anything else or have questions, please don't hesitate to reach out. We're here to help!"